FAQ

Q: How can I track my order on rclab-opt.co.uk?

A: Once you have placed an order on rclab-opt.co.uk, tracking your items is straightforward and convenient. We always encourage our customers to create an account on our website. By doing so, you gain access to a personalized dashboard where you can easily monitor your order status and tracking information. Simply log in to your account, navigate to the 'My Orders' section, and you will find detailed updates on the current location and estimated delivery time of your items. This ensures that you are always informed about the status of your purchase and can plan accordingly. If you have any further questions or need assistance, feel free to contact our customer support team.
Q: How do I order a custom design from rclab-opt.co.uk?

A: To order a custom design from rclab-opt.co.uk, you can reach out to us through one of the following methods: 1. Send us an email at lime.films@yahoo.com detailing your design requirements and any specific preferences you have. 2. Use the Live Chat feature on our website to speak directly with our design team. Once we receive your request, our team will guide you through the next steps to bring your custom design to life. We look forward to working with you to create something truly unique!
Q: How can I sell rclab-opt.co.uk merchandise and decals?

A: To resell rclab-opt.co.uk merchandise and decals, you need to join our VIP Program. As a member of this program, you will gain access to exclusive wholesale deals on our selection of premade liveries and parts, ensuring you get the best prices and offers available for your shop. To start your inquiry and join our VIP Program, please email us at lime.films@yahoo.com.
How do I add a new question & answer?

To add a new FAQ follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Add a new question & answer 3. Assign your FAQ to a category 4. Save and publish. You can always come back and edit your FAQs.
Can I insert an image, video, or GIF in my FAQ?

Yes. To add media follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Create a new FAQ or edit an existing one 3. From the answer text box click on the video, image or GIF icon 4. Add media from your library and save.
How do I edit or remove the 'Frequently Asked Questions' title?

You can edit the title from the FAQ 'Settings' tab in the Editor. To remove the title from your mobile app go to the 'Site & App' tab in your Owner's app and customize.